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Employee Training & Professional Development

Employee Training & Professional Development

The City of Whiteville is dedicated to providing educational opportunities that promise professional grown and individual achievement. The City offers several ways for employees to further professional and personal growth.

Professional Development

The supervisor/department head and employee negotiate the employee’s level of involvement in professional development.  Every employee is encouraged to have at least one activity listed in his/her performance program.  Professional development may be geared toward improving an area “in need of improvement” from a previous evaluation or related to an employee’s new responsibilities or future career goals.

Examples of activities that contribute to professional growth and development:

Continuing Education

  • Enrollment in formal degree programs, courses, or workshops

  • Pursuing certificates, accreditation or other credentials through educational programs

Participation in professional organizations

  • Attending local, regional, national, and international meetings, conferences and workshops sponsored by professional organizations

  • Presenting papers at conferences and workshops

  • Serving as an officer, board member, or committee member

  • Coordinating events sponsored by the organization

Improve job performance

  • Keeping up with technology, systems, processes

  • Learning about new developments in your field

  • Improving existing skills

Increased duties and responsibilities

  • Taking on new challenges in current position, projects, long or short-term assignments

Approaches to professional development:

Skill Based Training

  • Effective skill-based training allows participants to learn conceptual information or necessary behaviors, practice learning the new information or behaviors, and receive feedback on their performance.

  • Making the most of a training program:  Have a discussion with supervisor regarding reasons for attending, what you hope to get out of it; post-conference – debrief the experience.  Discuss what you have learned at the training session and how you might immediately apply it to your work.  Practice skills that you learned.

Job Assignments

  • Learning by doing – by working on real problems and dilemmas

  • May be an entirely new job, a responsibility added to an existing job such as a short-term project

  • The key element in a developmental assignment is challenge, something that stretches people, pushes them out of their comfort zones, and requires them to think and act differently

Developmental Relationships

  • Learning through interaction with others.  Three major roles that a person can play include:  (1) assessment (feedback provider, sounding board, point of comparison, feedback interpreter), (2) challenge (dialogue partner, assignment broker, role model), (3) support (counselor, cheerleader, reinforcer, cohort).